We understand that things happen and you may need to reschedule. If you do need to reschedule an appointment, please give us at least 3 days notice. If you reschedule less than 3 days before your scheduled appointment, penalties will be applied to your deposit as follows:
DEPOSIT PENALTIES (based on amount of notice given):
3+ Days Notice - NO PENALTIES
2 Days Notice - 25% PENALTY
1 Day Notice - 50% PENALTY
DAY OF - 100% PENALTY (FULL DEPOSIT IS FORFEITED)
If you need to postpone an appointment indefinitely, we can hold your deposit until you are able to find a date for the reschedule. We do ask that you contact the studio within 90 days of the originally scheduled appointment to figure out a date for the new appointment.
Cancellation PolicyClients are free to cancel a scheduled appointment at any time. However, our deposits are NON-REFUNDABLE and 100% of the deposit will be forfeited if an appointment is cancelled with no plan to reschedule within 90 days.